Director, Customer Success
At my previous employer,” Joseph writes. “They hired an intern to type about 100 orders a day into QuickBooks. The company had over a hundred programmers. I asked myself; couldn’t one of them write software to automatically sync orders into QuickBooks? The company made software that helped move data in and out of databases, surely there must be a way.” Joseph left his employer in late 2009 and founded JMA Web Technologies in January of 2010.
In February of 2011, Joseph met a programmer who showed him how to integrate QuickBooks with an online store. JMA built several connectors and they achieved some commercial success, but the connectors only worked with a few solutions. In January of 2013, Intuit announced the Intuit Partner Platform and their plans to promote QuickBooks Online more prominently. With this new technology, JMA could build several connectors quickly with no need to install files because data was transferred through the web.
Seeing a strong business opportunity, almost no competition in integrating QuickBooks Online, and desire to make QuickBooks simpler to integrate, Joseph built Cloud Cart Connector. “No one should type several hundred orders into QuickBooks,” Joseph writes. Business owners should focus on what they do best, which is selling their products and services.”
After the tremendous success of its QuickBooks Online integration, our business released Connex for QuickBooks. The software provides the same functionality of Cloud Cart Connector, but works with all versions of QuickBooks Desktop.
With a passion for technology, digital marketing, and small business, Chris is our resident mad scientist. When he’s not helping valued customers answering questions via our live chat, posting to social media, and managing our in-house applications; he’s busy thinking about marketing, our operations, our products, and how we can deliver a best-in-class experience to our customers.
Michelle has spent years helping people of all levels of tech-savviness use JMA products to do their jobs more effectively and efficiently. She is quick to connect you and your team with the best solutions for your needs so you can get back to what you do well.
Michelle was also a small business owner using QuickBooks for all things bookkeeping.
Holding a BS in Information Technology, Sonia is our resident tech support guru. She also designs some pretty sweet graphics and images. When not providing best-in-class service and support to our valued customers, Sonia is playing around in Adobe Photoshop and Illustrator. On the weekends you may find her enjoying outdoor activities such as skiing and hiking.
Sandi has been a Customer Advocate here at JMA for almost 4 years. In addition to helping customers with their tech issues, Sandi assists with documentation and communication. You might hear her voice on some of our demonstration videos, or see her name on some of our Knowledge Base Articles. When not working at JMA, she enjoys spending time with her family, hiking, or reading a good book.
Nina has been with JMA for three years. She is always happy to help our clients with Billing and any Customer related issues they may have. In her free time, you may find Nina cooking and baking at home. She enjoys going to the beach in Cape Cod with husband and dog, Santino.