Connex for QuickBooks Online will make new products, if it cannot match the product SKU and QuickBooks item name. Connex for QuickBooks Online will use default values for the income, inventory asset, and cost of goods sold account. After the product has synced, you can change the accounts the product uses.
At the configure page, scroll down to accounts:
Change Income Accounts
After the item enters QuickBooks, you can change the income account. Here are the steps:
- Log into QuickBooks Online.
- Click the gear box > chart of accounts on the left.
- Double click a product.
- Change the income account.
- When prompted, check the box for updating historical transactions: